smartium Support
Get the help you need, when you need it.
Product Support
Find resources specific to your smartium products
KNX AC Gateways
Installation guides, datasheets, and compatibility information
Coming Q1 2026
smartium Edge™
Documentation and setup guides
Contact Support
Can't find what you're looking for? Our team is here to help.
Technical Support
For installation assistance and technical questions
Monday-Friday, 9am-6pm PST
Average response time: Under 2 hours
Professional Support
Dedicated support for certified partners
Available to Premier and Elite Partners
Warranty & Returns
All smartium products are backed by a comprehensive 2-year warranty.
View Warranty Information →